Returns & Refunds Policy
Customer Satisfaction Guarantee
Swimwear Women Store (SWW) is committed to delivering exceptional swimwear that exceeds your expectations. We understand that finding the perfect fit is essential, which is why we provide a comprehensive 30-day satisfaction guarantee for all purchases.
Qualifying Conditions for Returns
Your swimwear purchase qualifies for return when it meets these essential requirements:
- Items remain unworn with all protective hygiene liners intact
- Products maintain their original condition without alterations or damage
- All original tags and packaging are included with the return
- Return request is initiated within 30 days of delivery
Items Excluded from Returns
For health and safety regulations, certain merchandise cannot be accepted for return:
Hygiene-Related Exclusions:
- Swimwear bottoms, underwear, and intimate apparel (unless defective)
- Items with removed hygiene liners or protective seals
Additional Non-Returnable Products:
- Digital gift certificates and promotional codes
- Clearance and final sale merchandise
- Custom or personalized swimwear orders
- Products damaged by chlorine, saltwater, or improper care
Initiating Your Return
Beginning your return is straightforward – simply contact our customer service team with your order confirmation or purchase receipt. Please reach out to us directly rather than shipping items back to manufacturers or suppliers.
Refund Processing Categories
Full Refunds: Products meeting all return criteria receive complete reimbursement
Partial Refunds: Applied to items with:
- Minor wear or missing accessories (customer responsibility)
- Returns processed between 30-45 days after delivery
- Packaging damage not affecting product integrity
Complete Refund Process
Upon receiving your returned swimwear, our quality team conducts a thorough inspection. You’ll receive email confirmation regarding your return status within 2-3 business days. Approved refunds are processed to your original payment method within 5-7 business days.
Refund Processing Delays
Should your refund experience delays:
- Verify with your financial institution for pending transactions
- Allow 3-5 additional business days for bank processing
- Contact your payment provider regarding posting timeframes
- Reach out to us at contact@swimwearwomen.store if issues persist
Promotional and Discounted Items
Standard-priced merchandise qualifies for full refunds, while promotional and sale items are final sale and cannot be returned except for manufacturing defects.
Product Exchanges
We facilitate exchanges exclusively for defective or damaged products received. To arrange an exchange, email contact@swimwearwomen.store with photos of the issue and your order details.
Gift Purchase Returns
Direct Gift Deliveries: Receive store credit equivalent to the purchase value, issued as a digital certificate after return processing
Indirect Gift Purchases: Refunds are issued to the original purchaser, who receives notification of the return request
Return Shipping Guidelines
Customers are responsible for return shipping expenses, which are non-refundable. Return shipping costs will be deducted from approved refunds when applicable.
Important Shipping Recommendations:
- Use trackable delivery services for returns over $75
- Consider shipping insurance for high-value items
- Retain tracking information until refund completion
Customer Support
Our dedicated support team is available to assist with returns, exchanges, and any questions about our policies. Contact us at contact@swimwearwomen.store for personalized assistance.
Your Confidence Matters
This comprehensive return policy ensures you can shop with complete confidence at Swimwear Women Store, knowing that your satisfaction is our highest priority.
Thank you for choosing SWW for your swimwear needs!
